Repairs service
Your policy holder’s claims journey doesn’t stop at settlement therefore, neither do we.
Our Repair service 

We can take care of all things precious and ensure they continue to sparkle

Through our network of experienced jewellery craftsmen, we are able to offer an extensive jewellery repair and restoration service. We can look at jewellery of any age, style and type and offer expert advice on the necessary work required to restore your policy holder’s treasured pieces to their original condition.

When it comes to watch repairs, our highly-skilled watchmakers can offer a complete watch repair service. Being a part of the UK’s leading watch retailer, we can offer your policy holders the option of having their watch repair completed by the manufacturer or having received accreditation from the world’s finest Swiss and designer watch brands, we have the ability to carry out the work in-house.

We will highlight the cause of damage e.g. wear and tear, manufacturer default or accidental damage. In some cases, it may not be cost effective to repair the item. On these occasions we will advise and make a recommendation to replace the item to ensure the best possible outcome for you and your policy holder.

Our case management programme ensures we take full ownership of the repair from the initial contact right through to the collection of your policy holder’s precious pieces.

We are so confident in the quality of our repairs service that we offer a full 12 month guarantee.
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