Feedback questionnaire
Surname  
Claim Reference  
Your Post Code  
1 - Based on your recent experience, how likely is it that you would recommend Hallmark to a friend or colleague? 10 being extremely likely and 1 being not at all likely  
Comments
2 - Did you feel that Hallmark understood your item(s) and the circumstances of your claim?  
Comments
3 - How would you rate the level of contact you received during your claims journey?  
Comments
4 - How would you rate your experience in store?  
Please specify
5 - During your claims journey, do you feel that you were treated fairly or unfairly? 
Comments


We value feedback on your experience. If you wish to share your opinion, we would appreciate your time in completing a short questionnaire.

Feedback questionnaire


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